ByeHair™ FAQ

WHAT IS IPL?

IPL (Intense Pulsed Light) is a modern type of laser hair removal used for permanent/long-term hair removal.

HOW DOES IPL WORK?

Light energy from IPL is absorbed by the melanin in the hair, which then turns to heat and destroys the hair cells

IS IT SAFE?

There have been numerous worldwide studies that demonstrate the safety and effectiveness of IPL for hair removal. Due to this fact, it has become an extremely popular safe and effective method of hair removal at home and in clinics.

IS IT PAINFUL?

The actual session involves a series of laser pulses that results in a prickling and burning sensation. But don’t worry; the pain isn’t too bad. In fact, it’s similar to that of a rubber band snapping against your skin. After the laser hair removal session is over, you may experience temporary swelling and redness which is NORMAL and will go away. 

DO I NEED TO WEAR EYE PROTECTION?

No, it isn't necessary to wear eye protection while using our handset. Our handsets are fitted with a sensor and will not pulse and light unless the entire window is pressed against your skin. That being said you should never try and look directly into the light as it flashes

HOW LONG WILL IT TAKE BEFORE I START SEEING RESULTS?

Most customers begin to notice a reduction of hair after just 3-4 treatments, with complete results after 12 treatments. However, results vary from person to person.

HOW OFTEN DO I NEED TO USE IT?

We recommend using your handset once a week for the first 12 weeks. After this period use your handset once a month, for 3 months or until satisfied. To maintain hairless smooth skin, use your handset once every 2 to 3 months, or as needed.

HOW MANY YEARS WILL THIS PRODUCT LAST?

Our handsets have 600,000 flashes, which will last well over 12 years if used as directed.

HOW STRONG IS THIS PRODUCT AND WHAT IS THE ENERGY OUTPUT?

Our handsets have an energy output of 4.9J/cm2 which means it is ideal for hair removal and is also approved for safe and effective at-home use.

WHICH ARES OF MY BODY CAN I USE THIS ON?

You can use your handset on your entire body, including your Brazilian and face (just be sure to not get too close to your eyes).

DO I NEED TO SHAVE BEFORE USING THIS PRODUCT?

• Yes, always SHAVE before use.
• Don’t tweeze, pluck, or wax new hair growth!
• You will need to leave the hair in their shafts in order for the laser to work on them. You can cut, trim, or shave hair as necessary.

WHICH HAIR REMOVAL METHODS CAN I USE BETWEEN TREATMENTS?

Between treatments you should only shave when required. You should never wax, pluck, or epilate as these hair removal methods removes the entire root, which is what absorbs the light during the treatment.

ARE THERE ANY REOCCURRING COSTS?

No. This product is a once-off purchase. There is absolutely no need for replacements or refills.

DOES IPL WORK FOR ALL SKIN TONES?

IPL is suitable for all but the darkest skin tones. Refer to the skin tone chart below to see whether or not IPL is suitable for you!

IS IT SAFE TO IPL WHILE PREGNANT OR BREAST FEEDING?

Although there is no evidence showing that IPL has negative effects on pregnant or breastfeeding women, we still don’t recommend using our handset as a precaution.

IS IT SAFE TO IPL OVER FRECKLES AND MOLES?

You should not IPL over very dark freckles or moles, however light freckles are fine.

IS IT SAFE TO IPL OVER TATTOOS?

You should not IPL over tattoos. However, going around tattoos is fine.

HOW IS THE HANDSET POWERED?

Our handsets come with a 12V power supply.

DOES THE HANDSET COME WITH A WARRANTY

Yes, our handsets come with a LIFETIME warranty.

DOES IPL WORK ON ALL HAIR COLOURS?

IPL relies on melanin in the hair absorbing the light energy, and therefore IPL is not effective on very light blonde, red, or grey colored hair.

IS IT NORMAL TO HAVE A SLIGHT BURNING SMELL?

Yes, this is completely normal. As the light energy is heating the hair, you may smell a slight burning but this just means there may be some hairs that have not been shaved. Please ensure that you have prepped the skin correctly, and that the skin is completely shaved before starting your session.

CAN I GO OUT OF THE SUN AFTER USE?

Its recommended to avoid heavy sun exposure in the 24-48 hours after using IPL.

SHOULD YOU MOISTURIZE AFTER LASER HAIR REMOVAL?

We recommend using a gentle, fragrance -free lotion after last hair removal sessions. Some people opt for aloe Vera due to its soothing properties. Either way, using a moisturizer while undergoing laser hair removal not only helps nurture your skin, but it also helps control the inflammation that ensues after each session.

WHAT IS THE TECHNICAL SPECIFICATION OF THIS DEVICE?

• Lamp Tube-Xenon Quartz Tube
• Light Source-Advanced Intense Pulsed Light
• Energy Frequency-1.5-3.9J/cm²
• Focus Size-30*10mm²
• Flash window size - 312mm²
• Advanced Lifetime-600000 flashes
• WaveLength-470nm~1100nm
• Weight-186g
• Output Voltage-12V/2.5A - 50/60Hz 0.8A
• Input Voltage 100-240V

HOW MANY TIMES DO I NEED TO REPEAT THE TREATMENT ON THE SAME AREA?

You have to go through each area 1-3 times per session. Then you can repeat the process once a week for a period of 12 weeks.